Salon Coordinator
Job Description
The Salon Coordinator is the face and heartbeat of Lex Nail Bar & Esthetics. This team member ensures every guest receives a warm welcome, seamless visit, and five-star experience from start to finish. The ideal candidate is energetic, outgoing, professional, highly organized, and passionate about creating a luxury experience for every guest—while supporting the smooth daily operations of the salon and team.
Pay and Schedule
Pay: $14.00 – $20.00 per hour
Schedule: 10–40 hours per week (Full-time or Part-time)
Follow all Lex Nail Bar & Esthetics protocols and procedures, which include, but may not be limited to:
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Greet and check in each guest with professionalism, warmth, and genuine enthusiasm.
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Ensure every guest receives a seamless check-in, check-out, and rebooking experience.
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Process all transactions accurately, handling payments and tips responsibly.
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Communicate clearly and kindly with guests, nail technicians, and salon leadership.
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Promote salon services, memberships, and retail products in a natural, helpful way.
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Maintain a clean, organized, and inviting front desk, lobby, and retail area.
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Adhere to all salon cleanliness and safety standards, including sanitation and disinfection protocols.
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Manage daily appointment schedules, ensuring smooth service flow for the team.
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Confirm appointments, manage last-minute changes, and notify staff promptly of updates.
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Assist with guest inquiries by phone, text, or email with prompt, professional responses.
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Keep the salon’s professional image consistent—presentation, tone, and environment should always reflect Lex Nail Bar & Esthetics’ high standards.
Complete back-of-house and salon support tasks throughout the day, which include, but may not be limited to:
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Assist in maintaining salon cleanliness: wipe surfaces, refresh restrooms, tidy waiting areas, and sanitize high-touch surfaces regularly.
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Reset and restock stations between guests.
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Wash, fold, and organize laundry (towels, linens, etc.).
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Wash dishes and maintain cleanliness of kitchen and staff areas.
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Disinfect and store tools properly in accordance with salon health and safety standards.
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Monitor and restock back bar, beverages, and supply items as needed.
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Support team members with setup and breakdown at opening and closing.
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Maintain accurate inventory counts for retail and back bar items, and communicate shortages to management.
Provide guests with utmost hospitality, customer service, and engagement, which includes, but may not be limited to:
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Create a warm, polished, and welcoming environment for every guest.
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Assist guests in product selection and education about services or treatments.
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Offer beverages or comfort items to enhance the guest experience.
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Handle guest concerns or complaints with empathy and professionalism, escalating to management when needed.
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Support the salon team in maintaining a smooth guest flow throughout the day.
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Contribute to the salon’s social media, marketing, and promotional efforts through professional guest interactions and personal brand representation.
Working at Lex Nail Bar & Esthetics requires employees to:
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Enjoy a team environment and frequent collaboration with co-workers.
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Be customer service oriented—warm, friendly, kind, and attentive to details.
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Possess excellent communication and interpersonal skills.
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Stay organized, tidy, and proactive in maintaining a luxury environment.
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Be able to multi-task and anticipate needs before they arise.
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Approach challenges with problem-solving and flexibility.
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Move with purpose and professionalism throughout the day.
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Be unafraid to ask for help or additional training when needed.
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Pursue professional growth by setting and accomplishing goals.
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Take pride in your work—and have fun while doing it!
Key Attributes of a Successful Salon Coordinator:
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Energetic and confident communicator.
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Professional appearance and demeanor.
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Grace under pressure in a busy environment.
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High attention to detail with a focus on guest satisfaction.
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Reliable, punctual, and trustworthy.
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Passionate about the beauty and wellness industry.